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ACCOUNT & PRIVACY

Account deletion – Drivitty

Delete your account and its associated personal data. No app installation or sign-in is required.

App developer: UAB CRT Partner

  1. 01Enter your phone number
  2. 02Verify the SMS code
  3. 03Review and confirm

Verify your identity

Use the phone number associated with your Drivitty account.

Include the country code, for example +370 612 34567.
Need help?

If you no longer have access to your phone number, contact us.

[email protected]

What data will be deleted?

  • Name and contact details no longer subject to retention
  • Login credentials and active sessions
  • Push notification tokens
  • Personal vehicles and preferences
  • Links between analytics identifiers and your account

What data may be retained?

The existing privacy policy specifies the following retention periods. Data is destroyed or anonymised once its retention period ends.

  • Account data for handling claims – 1 year after closure.
  • Payments, fuel transactions and invoices – 10 years from the transaction; balance records – 10 years after closure, for accounting purposes.
  • Location history – up to 12 months, except for investigations and claims.
  • Login logs and device data – up to 24 months after the last login.
  • Correspondence and claims – up to 3 years after correspondence ends.
Privacy policy →

Are you sure you want to permanently delete your account?

You will no longer be able to sign in or recover your account.

Your verified deletion request will be fulfilled within 0 calendar days. Submitting a request does not immediately delete the account.